🚚 Shipping Information

We offer worldwide shipping with trusted and reliable delivery partners to ensure your order arrives safely.

🌍 Worldwide Fast & Free Shipping

⏱️ Processing Time: 1–3 business days

📦 Estimated Delivery: 3–15 business days (depending on location)

🔍 Tracking Number: Provided for every order

🇩🇪 International Shipping: Orders shipped globally with strict quality control standards

Please note: Delivery times may vary during peak seasons, holidays, or customs clearance.

🔄 Returns & Refunds

Last updated: December 18, 2025

At Shop Global Trends, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

For customers located within the European Union, EU consumer protection laws provide a 14-day right of withdrawal, allowing you to return your order for any reason within this period.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• 
  The item must be new, unused, unworn, and in its original condition
  
• 
  All original packaging, accessories, and tags must be included
  
• 
  Proof of purchase is required
  

How to Start a Return

To request a return, please contact us before sending the item back:

📧 Email: info@shopglobaltrends.com

If your return request is approved, we will provide:

• 
  Return instructions
  
• 
  The return address
  

⚠️ Items returned without prior approval will not be accepted.

Return Shipping Costs

• 
  Customers are responsible for return shipping costs for non-defective products.
  
• 
  If the item is defective, damaged, or incorrect, we will cover the return shipping costs.
  

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive an item that is damaged, defective, or incorrect, contact us immediately at:

📧 info@shopglobaltrends.com

We will review the issue and arrange an appropriate solution, including a replacement or refund, at no additional cost.

Non-Returnable Items

The following items are not eligible for return:

• 
  Perishable goods (food, flowers, plants)
  
• 
  Custom or personalized products
  
• 
  Personal care or hygiene items
  
• 
  Hazardous materials, flammable liquids, or gases
  
• 
  Gift cards and final sale items
  

If you are unsure whether your item qualifies for a return, please contact us before proceeding.

Exchanges

We do not offer direct exchanges.

If you wish to receive a different item:

• 
  Return the original product following our return process
  
• 
  Place a new order once your return is approved
  

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status.

If approved:

• 
  Refunds are issued to the original payment method
  
• 
  Processing time: up to 5 business days
  

Please note that your bank or payment provider may require additional time to process the refund.

If more than 15 business days have passed since refund approval and you have not received your refund, please contact us at:

📧 info@shopglobaltrends.com

Contact Us

If you have any questions regarding returns or refunds, our support team is always happy to assist you.

📧 info@shopglobaltrends.com

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